Payment Extension Request

Payment Extension Request

Payment Extension Request

Need More Time?

Sometimes in life, unexpected expenses arise such as car repairs, a plumbing leak, or the refrigerator suddenly quits working. When the unexpected strikes, we understand you may need a little more time to pay your bill.

Depending upon your account status, you may qualify for an extension of your payment Due Date. Extensions work like this:

  • Upon approval, you will be given more time to pay your bill.
  • The exact amount approved for the extension is due in full by the new scheduled payment date.
  • Any remaining amount due not included in the payment extension will be due and payable by the original Due Date indicated on your bill.
  • When you honor your agreement by paying the full amount, you may request a payment extension again, if necessary, at a future date.
  • Approval of future payment extension requests will depend upon the status of your account at the time of your request.
  • Please note that a payment arrangement is not an option for those on auto draft. In order to apply for an arrangement, auto draft must first be canceled via the member portal.

It’s easy to find out if you qualify - log into your account and click “Payment Arrangement” from the Payments tab. You can go through the entire process online in only a few minutes.

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